Resetting a Dell TB16 Thunderbolt dock

I have a TB16 Thunderbolt dock to act as a hub for my screens, internet, camera, and so on.

This afternoon I came back from a meeting and my computer was hibernating and the doc was dead: no power light, no light on the thunderbolt cable, no response to commands, and no screen, sound, or internet pass through.

Looked through the Dell troubleshooting guide and found nothing.

In a chat with a tech, they told me how to reset the dock (I don’t see this anywhere obvious on the Dell site):

  1. Unplug the dock from power and from the computer
  2. Hold the power button on the dock down for 45 seconds
  3. plug everything back in
  4. Read the rest of this entry »

Fixing sensitive mouse on Dell XPS 13 9370 “Developer Edition” (i.e. Ubuntu 18.04 OEM)

I was having trouble with the mouse being too sensitive on my touchpad. After googling around I found this Dell page. I’ve followed the instructions (it was last updated Feb 2019), with the following changes and modifications:

  1. substituting 18.04 for 16.04 in all kernal and file names (e.g. in Step 3);
  2. substituting 51- for * in Step 5 iii in the file name sudo gedit /usr/share/x11/xorg.conf. Read the rest of this entry »

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